Return Policy
Within 30 days of receipt of this shipment, you may return any item in its original condition. We will issue a full refund for the price of any item you return that meets this condition. Merillat can only refund shipping costs if the return is a result of our error.
Credit can not be issued without the following completed information:
Additional Comments:
| Reason for Return | Order P.O # | _____________________________ | |
 |
Customer Choice | Name | _____________________________ |
|
Incorrect Item Received | Address | _____________________________ |
|
Arrived Damaged/Defective | Order P.O # | _____________________________ |
|
Other | City | _____________________________ |
| State | _____________________________ | ||
| Zip Code | _____________________________ | ||
| Phone | _____________________________ | ||
| _____________________________ | |||
Problems, Questions, Suggestions?
If you have any questions regarding this order please e-mail us at orders@merillat.com.
You may also contact us from 8 a.m. to 5 p.m. EST., Monday-Friday via:
Telephone 1-866-850-8557
Packaging Your Return
Please fill out the return information and include this packing slip with your return.
Guidelines for Proper Packaging
- Wrap items separately and securely
- Use adequate cushioning material
- Use a rigid carton
- Apply strong tape designed for shipping (do not use string)
- Attach a single address label with a clear and complete delivery and return address
For your protection, we recommend that you use UPS or Insured Parcel Post for shipment.
Send it to:
Merillat Industries, LLC
Internet Return Department
5353 W. US 223
Adrian, Michigan 49221
